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Customer Success Director

a0K0800000fHlF3EAK 111 HK Customer Service


What are you going to do as a Customer Success Director?

As the Customer Success Director, you will be responsible for setting a clear vision and goals for the department to achieve targeted performance, aligned with the company's vision. You will be leading, supervising, and coaching the Customer Success Team to drive customer metrics and results.

What is offered to you as a Customer Success Director?

•    Superb company culture and background
•    High base salary plus stock option
•    Team-leading opportunity

What is expected of you?

•    Minimum of six years of experience in customer service or customer success
•    Highly adaptive, flexible, and motivated
•    Team-leading experience is a big plus
•    Candidate from IT, Fintech, or mobile application background is highly preferred

Where are you going to work?

Our client is a renowned tech. MNC that embarks on innovation and ambition. With the strong backing of its headquarter, it is currently rapidly expanding its customer base thus looking for an entrepreneurial and energetic Customer Success Director to improve the customer experience and other metrics. You will be leading a new team of Customer Success Managers to serve the existing customers.

Learn more or apply directly?

If you are interested in this opportunity, please send your CV highlighting related experience and track record of performance to wyatt.yeung@ambitiouspeople.com.
City HK


Wyatt Yeung
+852 3511 6201

CV information